When I try to backup NannyPay2, I get an error message. What do I do?
The most likely cause of this problem is that you have not set up a backup folder. Typically, NannyPay2 asks you to choose a backup folder the first time it attempts to back itself up. To make sure that you have a backup path set, click on the gear-shaped “Preferences” icon on the NannyPay2 horizontal menu bar at the top of the main window. The preferences screen will then appear. Click on “Change Auto Backup Location” and a choose folder dialog box will appear. Choose the folder where you want to save your backups. We recommend creating a sub-folder in your “Documents” directory for that purpose. Close the preferences screen and NannyPay2 will automatically save backups to the desired folder. If you continue to have problems, please contact techsupport@nannypay.com.
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